Wyborn Press - Privacy Policy

Privacy Policy:
Last updated: 10 September 2026
Wyborn Press respects your privacy and is committed to handling personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit our website, purchase our books, subscribe to our mailing list, submit material to us, make a publishing or rights enquiry, or otherwise interact with Wyborn Press.

1. Who we are Wyborn Press is an independent publishing company incorporated in Singapore.

For the purposes of this Privacy Policy, “Wyborn Press”, “we”, “us” and “our” refer to Wyborn Press Ltd. Ptd., UEN 202615907W, trading as Wyborn Press.

We handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA) and, where applicable, other data protection and privacy laws.

Our Data Protection Officer may be contacted at: Data Protection Officer Wyborn Press Email: fred@wybornpress.com Website: www.wybornpress.com

2. Personal data we may collect The personal data we collect depends on how you interact with us. If you purchase books or other products from us, we may collect information such as: your name; email address and telephone number; billing and delivery address; details of your order; transaction and payment-status information; and correspondence relating to your purchase. If you subscribe to a newsletter or mailing list, we may collect your name, email address and communication preferences.

If you contact us about publishing, translation rights, licensing, distribution, media, events or other business matters, we may collect the information you provide to us in the course of that correspondence.
If you submit a manuscript, proposal or other material to Wyborn Press, we may collect your name, contact details, biographical information and any other personal data contained in the materials you submit.
When you use our website, certain technical information may also be collected automatically, including your IP address, browser and device information, pages visited, referring websites and information collected through cookies or similar technologies.
We do not generally seek to collect sensitive personal data unless it is reasonably necessary for a particular purpose and its collection is permitted by law.


3. How we collect personal data
We generally collect personal data directly from you when you:
place an order;
subscribe to our mailing list;
complete a form on our website;
contact or correspond with us;
submit a manuscript, proposal or enquiry;
enter into a publishing, licensing or other business relationship with us; or
otherwise provide information to Wyborn Press.


We may also receive personal data from third parties involved in our business, such as website providers, payment processors, distributors, booksellers, delivery providers, authors, agents or professional advisers.


4. Why we collect and use personal data


We may collect, use and disclose personal data for purposes including:
processing and fulfilling orders;
arranging payments, postage and delivery;
providing customer service;
responding to enquiries and correspondence;
administering our website and online store;

managing subscriptions and mailing lists; communicating information about Wyborn Press books, events and activities where you have agreed to receive such communications; considering manuscripts, proposals and publishing enquiries; managing relationships with authors, editors, translators, designers, booksellers, distributors and other publishing partners; negotiating and administering publishing, translation, licensing and distribution arrangements; maintaining financial, taxation and business records; preventing fraud, misuse or security incidents; improving our website, products and services; and complying with legal and regulatory obligations. We will collect, use or disclose personal data only for purposes that are reasonable in the circumstances and for which consent has been obtained, where consent is required, or where collection, use or disclosure is otherwise permitted or required by law. We do not sell personal data to third parties. 5. Orders and payments When you purchase a product directly from Wyborn Press, we may use your personal data to process the transaction, fulfil your order and provide related customer service. Payments may be processed by third-party payment providers. Those providers may collect and process payment information in accordance with their own privacy policies and terms. Wyborn Press does not generally receive or retain complete credit or debit card details when payments are processed by a third-party payment provider. We may retain information about a transaction, including the customer’s name, order, payment amount, transaction date and payment status, where required for accounting, taxation, customer-service or legal purposes. If you purchase a Wyborn Press book through an independent retailer, distributor or online marketplace, that organisation’s privacy practices will also apply to information you provide directly to it.

6. Mailing lists and marketing

If you subscribe to receive news or promotional communications from Wyborn Press, we may use your contact details to send you information about new publications, events, offers and other Wyborn Press news.
You may withdraw your consent to receive marketing communications at any time by using the unsubscribe facility provided in our emails or by contacting us.
Withdrawing consent to marketing does not prevent us from sending communications that are reasonably necessary in connection with an existing order, contract, publishing relationship or other transaction.
Where we use telephone, text-message or other forms of direct marketing, we will comply with any applicable marketing and Do Not Call requirements.


7. Cookies and website information
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure performance and improve our services.
Some cookies and similar technologies may be provided by third-party services that support our website, analytics, payments or other functions.
You may be able to control or disable cookies using your browser settings or any cookie controls provided through our website. Disabling certain cookies may affect the operation of some parts of the website.


8. Disclosure to service providers and other third parties
We may disclose personal data where reasonably necessary to organisations that assist us in operating Wyborn Press.
These may include:
website and hosting providers;
payment processors;
email and mailing-list providers;
printers and fulfilment providers;
postal and courier services;
distributors, retailers and booksellers;
cloud-storage and IT providers;
accountants, lawyers and other professional advisers; and

government, regulatory or law-enforcement authorities where disclosure is required or authorised by law. We seek to disclose only the personal data reasonably necessary for the relevant purpose. Third-party providers may have their own privacy policies governing their handling of personal data.

9. Overseas transfers Wyborn Press operates internationally, and some of our service providers, business partners and publishing contacts are located outside Singapore. As a result, personal data may be transferred to, processed in or stored in countries other than Singapore. Where the Singapore PDPA applies to an overseas transfer of personal data, we will take appropriate steps to ensure that the transferred personal data is afforded a standard of protection comparable to the protection required under the PDPA, or that another basis permitted by law applies to the transfer. The countries in which personal data may be processed can vary depending on the service providers and business arrangements we use from time to time.

10. Protection of personal data We take reasonable administrative, technical and organisational measures to protect personal data in our possession or control against unauthorised access, collection, use, disclosure, copying, modification, loss, disposal or similar risks. We also seek to use reputable third-party providers for services such as website hosting, payments, communications and data storage. No electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security. If we become aware of a data breach, we will assess and respond to it in accordance with applicable law, including making notifications to regulators or affected individuals where required.

11. Retention of personal data We retain personal data only for as long as it is reasonably necessary for the purposes for which it was collected or for legitimate business or legal purposes.

For example, transaction and financial records may need to be retained for accounting, taxation or legal requirements even after an order has been completed. When personal data is no longer required for a business or legal purpose, we will take reasonable steps to cease retaining it or to remove the means by which it can be associated with particular individuals.

12. Accuracy of personal data We take reasonable steps to ensure that personal data used by us is accurate and complete where its accuracy is important to the purpose for which it is being used. We encourage you to contact us if your details change or if you believe that personal data we hold about you is incorrect.

13. Access and correction Subject to applicable law and any relevant exceptions, you may request: access to personal data about you that is in our possession or under our control; information about the ways in which that personal data has been used or disclosed during the period required by law; or correction of an error or omission in your personal data. Requests should be made to our Data Protection Officer using the contact details set out in this Privacy Policy. We may need to verify your identity before responding to a request. We will respond to access and correction requests in accordance with the requirements of applicable law.

14. Withdrawal of consent Where we rely on your consent to collect, use or disclose personal data, you may withdraw that consent by giving us reasonable notice. You may do so by contacting our Data Protection Officer. We will inform you of any likely consequences of withdrawing consent where appropriate. After consent has been withdrawn, we will cease the relevant collection, use or disclosure of your personal data unless its continued collection, use or disclosure is required or authorised by law. Withdrawal of consent does not affect collection, use or disclosure that occurred before the withdrawal took effect.

15. Children Our website and online store are intended for a general audience and are not specifically directed at children. We do not knowingly seek to collect personal data from children where the collection would require parental or other appropriate consent and such consent has not been obtained.

16. Third-party websites Our website may contain links to third-party websites, including retailers, distributors, authors, media organisations, social-media platforms or other services. Wyborn Press is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of a third-party website before providing personal data to it.

17. International customers Wyborn Press is incorporated in Singapore, but our books and services may be available to customers and other individuals in other countries. Depending on your location and the circumstances in which we interact with you, privacy or data-protection laws outside Singapore may also apply. Where another applicable law gives an individual additional rights in relation to personal data, we will comply with those requirements to the extent they apply to Wyborn Press.

18. Questions and complaints If you have a question, request or complaint concerning this Privacy Policy or our handling of personal data, please contact: Data Protection Officer Wyborn Press Email: fred@wybornpress.com Please provide sufficient information for us to understand and investigate your enquiry or complaint. We will consider privacy complaints and respond within a reasonable period. If you are not satisfied with our response, you may have the right to contact the Personal Data Protection Commission of Singapore (PDPC) or another privacy regulator with jurisdiction over the matter.

19. Changes to this Privacy Policy We may amend this Privacy Policy from time to time to reflect changes to our business, website, service providers or legal obligations. The current version will be published on our website and will state the date on which it was last updated.